Privacy Policy
PassCraft Tutors (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data relating to parents/legal guardians and students who use our online tutoring services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Data Controller: PassCraft Tutors
Contact Email: adam@passcraft.co.uk
Location: United Kingdom
If you have any questions about this Privacy Policy or how your data is handled, you can contact us using the details above.
2. Whose Data We Collect
We collect personal data relating to:
Parents or legal guardians
Students
Website users who submit enquiry or consent forms
3. What Data We Collect
Depending on the form submitted and the services provided, we may collect:
Parent / Guardian Data
Name
Email address
Phone number
Student Data
Name
Date of birth
Subject(s) studied
Areas of academic difficulty
Session notes and progress records
Online Session Data
Audio or video recordings of tutoring sessions only where explicit parental consent has been given
4. How We Use Personal Data
We use personal data only for the purpose of providing educational support, including:
Responding to enquiries
Assessing student needs
Scheduling and delivering online tutoring sessions
Recording session notes and tracking academic progress
Communicating with parents/guardians regarding lessons
We do not use personal data for marketing purposes and do not sell or share data with third parties.
5. Lawful Basis for Processing
We process personal data under the following lawful bases:
Consent – where parents/guardians provide explicit consent for:
Ongoing tutoring
Storage of student data
Session recordings
Legitimate interests – to respond to enquiries and manage tutoring services, where appropriate and proportionate
Consent may be withdrawn at any time by contacting us.
6. Session Recordings
By default, online tutoring sessions are not recorded. Sessions will only be recorded if a parent or legal guardian specifically requests it and provides explicit consent. In such cases, recordings are used solely for educational review, quality assurance, or safeguarding purposes. They are stored securely, access is restricted to authorised individuals only, and recordings are retained only as long as necessary before being securely deleted. Tutoring will continue as normal if consent to record is not given.
7. Data Storage and Security
We take appropriate technical and organisational measures to protect personal data, including:
Secure storage systems
Restricted access on a need-to-know basis
Use of reputable online platforms for tutoring and communication
We retain personal data only for as long as necessary to provide tutoring services or comply with legal obligations.
8. Sharing of Data
We do not share personal data with third parties except where:
Required by law
Necessary for safeguarding or legal compliance
We do not transfer personal data outside the UK.
9. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold
Request correction of inaccurate data
Request deletion of personal data
Withdraw consent at any time
Object to or restrict processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at adam@passcraft.co.uk
10. Children’s Data
We provide tutoring services to students aged 14–16.
Parental or legal guardian consent is required before tutoring commences
Parents/guardians retain full rights over their child’s personal data
We do not knowingly collect data from children without parental consent
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact: adam@passcraft.co.uk